Case Studies

Rescue in Nicaragua

When a patient was severely burned from a motorcycle accident that occurred deep in the jungles of Nicaragua, the LIFESUPPORT Air Medical Services Rapid Response Team was mobilized into action. With no suitable runways to land on near the patient, the fastest way to reach the patient was via speedboat. Packing with us critical medical supplies, including burn dressings, antibiotics and extra IV fluids, our Critical Care Transport nurse flew into the capital city of Nicaragua. From there, we arranged a speedboat to travel down river, a 4 hour journey to reach, treat and evacuate the patient. Setting up a treatment centre in a local hotel, proper medical care and treatment was initiated. The patient was flown to Vancouver the next day and admitted to the burn centre.

Cruise Ship Evacuation

The true meaning of emergency medical assistance is the ability to reach your patient during their time of need – anywhere in the world. As patients travel further and further from home, at sea, global medical evacuation support becomes a critical cornerstone for any assistance company.

While at sea, 3 days from the nearest port of Dutch Harbour, Alaska, a patient developed a severe pneumonia. The LIFESUPPORT Air Medical Services team was called into action. Using one of the most unique tools in our emergency evacuation kit, the King Air 300, our team landed in this remote Alaskan community in the Aleutian Island Chain. The cruise ship was intercepted directly in port, and the patient was flown under the care of our Critical Care Transport team to a hospital in Vancouver, British Columbia.

The LIFESUPPORT Air Medical Services team was called into action to perform an ultra long range rescue from a remote area of the Marshall Islands in the South Pacific. On board the cruise ship, a patient was suffering from a bleeding disorder and required immediate medical intervention at a medical facility capable of managing the patient. Launching immediately via Challenger jet, the on board members of our Rapid Response Medical Team intercepted the patient and cruise ship in this remote chain of Islands in the South Pacific. The patient was stabilized and flown on the Challenger jet air ambulance to Honolulu for urgent medical intervention. The next week, one of our commercial airline medical escort Registered Nurses based in Honolulu, repatriated the patient home to Victoria British Columbia on an Air Canada flight.

Cruise ship intercepts are a speciality area of practice for LIFESUPPORT Air Medical Services. Combining our experience and expertise in out of hospital medical care, rapid response and internationally accredited Critical Care Transport capabilities with our King Air 300 remote access aircraft and Challenger Jet inter-continental air ambulance platforms, makes LIFESUPPORT Air Medical Services the leading choice of the world’s leading insurance and medical assistance organizations.

Commercial Stretcher Service

A patient suffered a cardiac arrest while on holiday in Turkey. Admitted to the University Hospital in Istanbul, the patient, who was ventilator dependent, required a critical care repatriation to his home city of Melbourne. Working with Emirates Airlines, the LIFESUPPORT Air Medical Services Critical Care Transport team was dispatched to Istanbul. On board the Emirates Airlines flight, our team provided in flight critical care medical treatment during the long distance mission via Dubai. Our unique ability to provide Critical Care Transport on board many of the world’s leading airlines is globally recognized. LIFESUPPORT Air Medical Services is a world leader in global commercial airline stretcher transport, leveraging our relationships with major carriers, bringing complex medical capabilities on board the global network of commercial airlines.

Rescue in Mongolia

When a patient struck a cow while riding his motorcycle in rural Mongolia, the LIFESUPPORT Air Medical Services Rapid Response Medical team was quickly called into action. Realizing that the situation was deteriorating rapidly, the patient, who had suffered a major trauma, including chest injuries, a fractured pelvis and a fractured femur, required rapid medical intervention. One of our Emergency Physicians was immediately deployed to Mongolia with appropriate medical supplies and equipment. On arrival, the LIFESUPPORT Air Medical Services Flight Physician collaborated with local medical staff, treated the patient’s chest injuries, and stabilized the patient. LIFESUPPORT’s team of Air Medical Case Managers organized a receiving bed at a trauma centre in Seoul, and the patient was evacuated on a commercial stretcher with Korean Airlines under the care of our Critical Care Transport Team, resulting in a life saved and a successful outcome.

Long Distance Ground Transfer

When air ambulance transport was not an option for our patient, the LIFESUPPORT Patient Transport long distance ground patient transfer team came to the rescue of a patient stranded in California. Mobilizing a team of six paramedics, the team drove 24 hours, switching teams at strategic points along the way, proving non-stop transport from San Diego California to Vancouver, British Columbia, during a highly coordinated logistical and patient care exercise.

Long Distance ground ambulance transfers are a speciality of LIFESUPPORT Patient Transport. Using our teams of Paramedics and Critical Care Registered Nurses, our long distance ground ambulance teams can save patients and their insurance thousands of dollars.

Provincial Wildfire Response

When wildfires were spreading across the Province, the LIFESUPPORT Emergency Services on site advanced medical teams were called into action by the BC Wildfire Service. Mobilizing Paramedics from our ground patient transfer, emergency services and medevac operations, our Emergency Services teams rapidly deployed to fires across the Province in support of wild land firefighting operations. Our four wheel drive Paramedic Mobile Treatment Centres (MTC’s) were on the frontline, providing direct high level pre-hospital medical care and evacuation support.

The LIFESUPPORT Emergency Services Ltd teams provide on site advanced medical support to the oil and gas industry, to BC Hydro and to the BC Wildfire Service.