Hospitals and Healthcare Centres
LIFESUPPORT Air Medical Services supports and works with hospitals, health authorities and healthcare centres to support the needs of their patients, clients and families, using timely and appropriate air medical transportation arrangements. Like many of our hospital clients, LIFESUPPORT Air Medical Services is internationally accredited for domestic and international air ambulance as well as commercial airline medical escorts and airline stretcher transfers.
Once the need to repatriate a patient is identified, a senior LIFESUPPORT Air Medical Services Case Manager is assigned to work collaboratively with you on each case, providing personalized and professional service throughout the repatriation process. Step by step, our Air Medical Case Managers, who are experienced healthcare clinicians and professionals in the global medical transport environment, will work with you, your Physicians and care team members, to formulate a repatriation plan. Our case managers make all appropriate arrangements, including receiving bed management and placement if necessary.
If your patient is travelling by commercial airline with a medical escort, we will handle all medical logistics, such as ground transportation, arranging airline ticketing, confirming airline medical clearances, as well as organizing on board oxygen and medical care, provided directly by one of our Air Medical Crew members. Based on the care needs of the patient, we utilize Registered Nurses, Physicians and Paramedics to assist the patient throughout their journey. Our service is bed to bed, door to door, and we handle all of the arrangements in a seamless and coordinate way, from start to finish.
For long journeys, inter-continental stretcher service is available through the network of global airlines that LIFESUPPORT Air Medical Services maintains direct commercial agreements with. We work on a daily basis with Cathay Pacific, Air New Zealand, Lufthansa, Air Canada and Emirates Airlines, just to name a few.
If your patient is travelling by air ambulance, they will be under the care of one of our internationally accredited Critical Care Transport Teams. Our air ambulances are staffed with two highly qualified pilots, and a Critical Care Registered Nurse, partnered with a Paramedic or Respiratory Therapist, depending on the care needs of the patient. Our Air Medical Case Managers will organize all of the ground ambulance transfers, both from your facility, and to meet our air ambulance at the receiving airport. Our service is bed to bed, and is managed each step of the way by our highly qualified and experienced Case Managers.
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