Medical Transportation Case Studies

Rescue in Nicaragua

When a patient was severely burned from a motorcycle accident that occurred deep in the jungles of Nicaragua, the LIFESUPPORT Air Medical Services Rapid Response Medical Team was mobilized into action. With no suitable runways to land on near the patient, the fastest way to reach the patient was via speedboat. Packing with us critical medical supplies, including burn dressings, antibiotics and extra IV fluids, our Critical Care Transport nurse flew into the capital city of Nicaragua. From there, we arranged a speedboat to travel down river, a 4 hour journey to reach, treat and evacuate the patient. Setting up a treatment centre in a local hotel, proper medical care and treatment was initiated. The patient was flown to Vancouver the next day and admitted to the burn centre in stable condition, where she began her recovery, safely back home.

Cruise Ship Evacuation

The true meaning of emergency medical assistance is the ability to reach your patient during their time of need – anywhere in the world. As patients travel further and further from home, at sea, global medical evacuation support becomes a critical cornerstone for any assistance company.

While at sea, 3 days from the nearest port of Dutch Harbour, Alaska, a patient developed a severe pneumonia. The LIFESUPPORT Air Medical Services team was called into action. Using one of the most unique tools in our emergency evacuation kit, the King Air 300, our team landed in this remote Alaskan community in the Aleutian Island Chain. The cruise ship was intercepted directly in port, and the patient was flown under the care of our Critical Care Transport team to a hospital in Vancouver, British Columbia.

Commercial Stretcher Service

A patient suffered a cardiac arrest while on holiday in Turkey. Admitted to the University Hospital in Istanbul, the patient, who was ventilator dependent, required critical care repatriation to his home city of Melbourne. Working with Emirates Airlines, the LIFESUPPORT Air Medical Services Critical Care Transport team was dispatched to Istanbul. On board the Emirates Airlines flight, our team provided in flight critical care medical treatment during the long distance mission via Dubai. Our unique ability to provide Critical Care Transport on board many of the world’s leading airlines is globally recognized. LIFESUPPORT Air Medical Services is a world leader in global commercial airline stretcher transport, leveraging our relationships with major carriers, bringing complex medical capabilities on board the global network of commercial airlines.

Global Cooperation

A patient was visiting her family in China. While on her holiday, the patient developed a new diagnosis of stomach cancer, with a bleeding disorder. Proper medical care was not available in this part of China, and the patient wished to return home to Vancouver, Canada for urgent medical care. Since time was of the absolute essence with this high level care, LIFESUPPORT Air Medical Services arranged admission to a hospital bed in Vancouver. We then coordinated a wing to wing transfer with Beijing 999 – an air ambulance based in Beijing. Beijing 999 picked up the patient within 24 hours, and our air ambulance met up with the patient in Anchorage, Alaska, where we performed a wing to wing transfer, onward to Vancouver, where the patient was admitted to the hospital for ongoing medical care.

Rescue in Mongolia

When a patient struck a cow while riding his motorcycle in rural Mongolia, the LIFESUPPORT Air Medical Services Rapid Response Medical team was quickly called into action. Realizing that the situation was deteriorating rapidly, the patient, who had suffered a major trauma, including chest injuries, a fractured pelvis and a fractured femur, required rapid medical intervention. One of our Emergency Physicians was immediately deployed to Mongolia with appropriate medical supplies and equipment. On arrival, the LIFESUPPORT Air Medical Services Flight Physician collaborated with local medical staff, treated the patient’s chest injuries, and stabilized the patient. LIFESUPPORT’s team of Air Medical Case Managers organized a receiving bed at a trauma centre in Seoul, and the patient was evacuated on a commercial stretcher with Korean Airlines under the care of our Critical Care Transport Team, resulting in a life saved and a successful outcome.

Long Distance Ground Transfer

When air ambulance transport was not an option for our patient, the LIFESUPPORT Air Medical Services long distance ground ambulance team came to the rescue of a patient stranded in California. Mobilizing a team of six paramedics, the team drove 24 hours, switching teams at strategic points along the way, proving non-stop transport from San Diego California to Vancouver, British Columbia, during a highly coordinated logistical and patient care exercise.

Long Distance ground ambulance transfers are a speciality of LIFESUPPORT Air Medical Services. We own and operate two ground ambulances to support our Vancouver based Life Flight air ambulance program. Using our teams of Paramedics and Critical Care Registered Nurses, our long distance ground ambulance transport teams can save patients and their insurance thousands of dollars. Our ground ambulances are used to transfer patients to and from the airport, and across the Canada USA border, as well as between British Columbia and Alberta.

Provincial Wildfire Response

During the 2017 wildfire emergency crisis, wildfires were spreading across the Province. For many years, LIFESUPPORT has provided on site medical crews to the BC Wildfire Service. Each summer, we take pride in this important, life saving work. Mobilizing Paramedics and personnel from our emergency services and medevac operations, our LIFESUPPORT Emergency Medical Services teams rapidly deployed to fires across the Province in support of wild land firefighting operations. Our four wheel drive Paramedic Mobile Treatment Centres (MTC’s) were on the frontline, providing direct high level pre-hospital medical care and helicopter evacuation support. We are proud to have deployed to this provincial emergency and to having made a difference supporting the thousands of frontline firefighters.


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LIFESUPPORT Air Medical Services

LIFESUPPORT Air Medical Services, Inc is an internationally accredited, globally recognized medical air transport and emergency services company, with diversified services, serving multiple sectors, including governments, hospitals and health authorities, the travel & health insurance and financial sectors. 

Air Ambulance
Executive Air Ambulance
Commercial Airline Repatriation
Commercial Airline Medical Escorts
Commercial Airline Stretcher Service

We provide Medical Escort Flights around the world from our bases in Vancouver, Calgary, Toronto and Frankfurt.